Poly Premier Support - 1 Year - Service

Listed Price
In Stock QTY Available: 9999
Manufacturer: Poly
Manufacturer Part Number: 4870-VVX500-112
Manufacturer Website Address: http://www.poly.com
Brand Name: Poly
Service Name: Premier Support
Marketing Information:

Improve system availability with continual software enhancements and outstanding responsiveness

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution

Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Provided Support:
  • Phone Support
  • Diagnosis
  • Parts Replacement
  • Online Support Tools Access
  • Software Update
  • Software Upgrade

Service Response Time: Next Business Day - Parts
Service Duration: 1 Year
Product Supported:

Polycom VVX 500 12 Line VoIP Phone

More Information
Brand Poly
Product Type Service
Provided Support Diagnosis, Online Support Tools Access, Parts Replacement, Phone Support, Software Update, Software Upgrade
Service Duration 1 Year
Service Type Exchange
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