Poly Advantage - 1 Year - Service

Listed Price
In Stock QTY Available: 9999
Manufacturer: Poly
Manufacturer Part Number: 4877-01007-716
Manufacturer Website Address: http://www.poly.com
Brand Name: Poly
Service Name: Advantage
Marketing Information:

Change your perspective on value-added support services

When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience.

But those initiatives are still imperative to the success of your video collaboration solutions.

For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.

Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Service Description: 24x7 Next Business Day
Service Details:
  • Access to the Polycom Adoption Portal Starter Edition
  • Analytics on video utilization and benchmarking
  • Adoption Portal Starter Edition
  • Advance Parts Replacement
  • Priority Access

Provided Support:
  • Phone Support
  • Software Update
  • Software Upgrade
  • Parts Replacement
  • Web Knowledge Base Access
  • Reporting

Service Availability: 24 x 7 Phone Support
Service Response Time: Next Business Day - Parts Replacement
Service Duration: 1 Year
Product Supported: Polycom VBP 4555-E3 Firewall/ NAT Traversal Unit
More Information
Brand Poly
Product Type Service
Provided Support Parts Replacement, Phone Support, Reporting, Software Update, Software Upgrade, Web Knowledge Base Access
Service Availability Days 7
Service Availability Hours 24
Service Duration 1 Year
Service Type Exchange
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